I love the drug counselors!
Called over 10 times in a period of an hr never got to talk to anyone. just kept forwarding to voicemail.
Some of them are nice some not.But I Love The services I receive.through them.Dawn M is my Favorite.
So, they have this HORRIBLE policy where you can't schedule an appointment until a week before. That alone has caused 2 incidences of my child missing multiple doses of meds (DANGEROUS) because they don't even know which day is the right day to decide for you when you should call. BUT YET THEY DECIDE?.Endless stress we don't need. I called both times a minute after they open (8:01 am) on the day tjey "assigned" me to call and there were 2 appointments left. TWO. Incompetence and failure to actually care is all I can say. My baby loves her counselor so we'll stick with that but for prescriptions, run. Run away. We are. I camt risk my childs well heing a third time. Awful.
I wouldn't recommend going here for grief counseling. But anything else, they are great!!
This place's practices and procedures are a joke. The nurses wake you up in the middle of the night to suffer withdrawal symptoms. Tell you they'll be right back with medication and then go hang out with counselors while you're in pain. It is not a suitable medical Detox. I watched them yell at a mental health patient for wanting milk. These are not proper protocols for handling addicts or people with mental illness. I wouldn't recommend anyone go here or be sent here.
Counselors deserve 4 or 5 stars, great people, but because of decision makers, this place is subpar.
Chestnut Health Systems is a US Health facility based in Granite City, Illinois. Chestnut Health Systems is located at 50 Northgate Industrial Dr, Granite City, IL 62040, USA.
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