During our father’s recent hospitalization at Gateway Regional, the fourth floor nursing staff delivered exceptional, compassionate care to both patient and family. They treated our father with dignity, kept him clean and comfortable, and accommodated our large extended family as we kept vigil. Their support propped us up during a very difficult time.
Worthless POS doc's just pushing people through til 5pm. Brought our little brother there who is in his first manic episode, he has barely slept or ate for a week straight, he can barely speak cohesively They asked if he was suicidal or wanted to harm others. When he finally responded to the questions, he said- well not today, 2 days ago yes, but not TODAY, today he was happy. Good enough for them, gave us a psychiatrists name and off we go?!? So, apparently there's no worries until he's ready to kill himself or others (again). DO NOT BOTHER BRINGING YOUR LOVED ONES HERE, save the gas and just burn your copay instead. Unbelievable.
The worst hospital I have ever dealt with. At first they told me my mom wasn't there, but after finally reaching my mom she confirmed the ward, and then the hospital magically had her file and could confirm that she was there. Then she was released entirely too early and still was having her original issues. And after that she had to file for FMLA and they told her that no one at the entire hospital could do it and we'd have to track down one of the doctors that comes in on rotation, only they didn't have any contact info for him, and he didn't have a private practice so we would just have to arrive randomly and hope he was there. Finally, instead of prescribing my mom anxiety pills like they said they would, they wrote her a prescription for nicotine patches. My mom has never smoked. I will never come back here again.
If you are looking for extremely rude, disrespectful nurses who do not do their jobs and do not care about you, improper treatments/diagnosis', unsanitary conditions and nasty food that you have to force down in order to not starve.. then Granite City Hospital is the place for you!!! A select few staff members are polite and helpful, yet the majority treat you like a dog and should not work in the medical field. This is the worst hospital I have ever came across or heard of and I will never go back or take any of my loved ones there. If you care even the slightest about you or your family/friends' health and want to receive proper care and treatment then DO NOT GO HERE. I repeat, DO NOT GO TO THIS HOSPITAL!! If possible I would have given them a negative rating instead of a 1.
I would give them less than a 1 if I could. They discharge a patient who is a danger to themselves and others less than 24 hours after a chemical and physical restraint. This place is a joke!
Gateway Regional Medical Center is a US Hospital based in Granite City, Illinois. Gateway Regional Medical Center is located at 2100 Madison Ave, Granite City, IL 62040, USA.
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