Absolutely unacceptable customer service. Nobody should have to stand in line for 1 hour, and that is no kidding. Problem #1, new lady working who obviously has not been trained correctly. Problem #2, the other worker handling a toilet return, not rocket science. Problem #3, about 4 workers were in and out and with a register open not once offered to help. Will I shop here again absolutely because it convieniant. But the customer service department needs change, it is not working at your location.
Once again you lost a sale because you cannot get bar codes on all items. I can safely say you lose a sale of an item every time I shop at your stores. If your people cannot mark items and get up front I don't buy it. I go to Home Depot and buy that item. If that is what you want then I will keep doing it. This time it was a 10 inch steel pipe wrench. But I have new one anyway cause they marked the one at Home Depot with a price. Sorry but I am not a complainer but you asked for an opinion. MOST IMPORTANTLY, YOUNG LADY RINGING ME OUT WAS VERY NICE SHE DID NOTHING WRONG. SHE WANTED TO GET THE PRICE AND MAKE THE SALE.
So wonderful place to shop the staff is always very helpful always greeted with a smile good service I need to find anything that you need for Home Improvement at Lowe's
Store is clean. Garden Dept. Is my favorite place to get flowers. In-store employee s are so nice and HELPFUL. MOST GO OUT OF THEIR WAY TO HELP. YOU DON'T FIND THAT ANYMORE. THANK YOU
Nice store, easy to find what you need. Friendly customer service.
Lowe S Home Improvement is a US Hardware Store based in Granite City, Illinois. Lowe S Home Improvement is located at 1333 Schaefer Rd, Granite City, IL 62040, USA.
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