I'm not sure how to rate this doctor. Dr. Fernandez requested an CT of my Neck and Chest. The report came back with detailed information of a tumor consistent with carcinoma on or around my vocal cords and recommended an MRI but he took another look at me with the scope , after he read that, and said he didn't see anything and "I'll see you in 6 mos". So, somebody is making a big mistake but I don't know who.
What a wasted time and trip plus gas. We went home and called Aetna office and was told by their staff, that all the receptionist needed to do was call the 800 number and verify the numbers on the card. What a bunch of lazy people who work there. I will not be taking my son back.
Love him! He was wonderful when he took my tonsils out years ago and was so great with my 11 month when he put the tubes in his ears. Immediate relief! The staff was so friendly in his office and unlike most doctors my wait was minimal. So happy we went back to him!
Terrible office staff. Went to take my son in and was asked for my Aetna insurance card. I had a copy of it on my phone was told by staff that they could not accept it.
Dr James A Fernandez Md is a US Doctor based in Granite City, Illinois. Dr James A Fernandez Md is located at 2120 Madison Ave, Granite City, IL 62040, USA.
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